|  Desktop Banking uses an enhanced security feature known as Multi-Factor Authentication. The system is designed to recognize the computers you normally use and provide protection from unauthorized access to your account.
How does Multi-Factor Authentication affect the way I logon to Desktop Banking?
Desktop Banking uses two screens for the logon process.
• The first
screen is for your account number and PIN
• The second
screen is used to enter your password
| After you logon for the first time,
you will need to set up these features: |
| |
1)
Security Image |
| |
2)
Security Phrase |
| |
3)
Answers to Three Security Questions
|
| You Know
It's Us, We Know It's You |
| •
|
The Security Image and Phrase will confirm
for you that you are on Mid American’s Web site during
future logons. |
| • |
The Security Questions will be used to verify
your identity when you logon from a computer you do not normally
use. |
| • |
For each computer you use to logon, you
may tell our system to remember it, thus eliminating the need
to answer Security Questions when using that computer.
|
Once Multi-Factor Authentication is setup
on your account, the screen for entering your password will
display your chosen Security Image and Phrase. Click
here for sample screenshot.
|
| What kind of security images
can I choose? |
| • |
There are six categories. Click
here for a sample screenshot.
|
| Should joint account holders
use the same Security Questions? |
| • |
Answers to Security Questions should be known
by all users who access the same account. Click
here for an image with sample questions. |
 Questions?
If you have any questions about these new security features, please
call Financial Services at 316-722-3921, ext. 202.
|
