Kansas Attorney
General Warns of Current Telephone Scam
How Not to Get Hooked by a ‘Phishing’
Scam
Check Your Credit Report for Activity
Protect Your Accounts
Children the Newest Victims of ID Theft
New Law Offers Help Preventing Identity Theft
Identity Theft Risk When Searching for Jobs
Online
Kansas Attorney
General Warns of Current Telephone Scam
Attorney General Phil Kline warned Kansans of a
phone scam that is targeting residents throughout the state, especially
the elderly.
The scam begins with a phone solicitation promising $200 worth of
gasoline vouchers that can be used at local gas stations. In exchange
for the vouchers, Kansans are asked to provide a processing fee
of $3.95 that is to be drafted directly from their checking account.
With that information, the caller is then able to remove all funds
from the account.
To date, there have been reports of the attempted scam in Olathe,
Paola, Louisburg, LaCygne, and Osawatomie.
Kansans who have not already done so should register their home
and cell phone numbers on the Do Not Call list by calling 888-382-1222.
While such registration will not stop con artists from calling,
you can be sure that once you are on the No-Call list, "cold
calls" to sell you something are not from legitimate, law-abiding
companies.
Kansans who believe that they have been victimized by this or any
other scam should notify Attorney General Phill Kline's Consumer
Protection and Antitrust division at 1-800-432-2310.
How Not to Get
Hooked by a ‘Phishing’ Scam
Internet scammers casting about for people’s
financial information have a new way to lure unsuspecting victims:
They go “phishing.”
Phishing is a high-tech scam that uses spam or pop-up
messages to deceive you into disclosing your credit card numbers,
bank account information, Social Security number, passwords, or
other sensitive information.
According to the Federal Trade Commission (FTC),
phishers send an email or pop-up message that claims to be from
a business or organization that you deal with – for example,
your Internet service provider (ISP), bank, online payment service,
or even a government agency. The message usually says that you need
to “update” or “validate” your account information.
It might threaten some dire consequence if you don’t respond.
The message directs you to a Web site that looks just like a legitimate
organization’s site, but it isn’t. The purpose of the
bogus site? To trick you into divulging your personal information
so the operators can steal your identity and run up bills or commit
crimes in your name.
The FTC, the nation’s consumer protection
agency, suggests these tips to help you avoid getting hooked by
a phishing scam:
- If you get an email or pop-up message that asks
for personal or financial information, do not reply or click on
the link in the message. Legitimate companies don’t ask
for this information via email. If you are concerned about your
account, contact the organization in the email using a telephone
number you know to be genuine, or open a new Internet browser
session and type in the company’s correct Web address. In
any case, don’t cut and paste the link in the message.
- Don’t email personal or financial information.
Email is not a secure method of transmitting personal information.
If you initiate a transaction and want to provide your personal
or financial information through an organization’s Web site,
look for indicators that the site is secure, like a lock icon
on the browser’s status bar or a URL for a website that
begins “https:” (the “s” stands for “secure”).
Unfortunately, no indicator is foolproof; some phishers have forged
security icons.
- Review credit card and bank account statements
as soon as you receive them to determine whether there are any
unauthorized charges. If your statement is late by more than a
couple of days, call your credit card company or bank to confirm
your billing address and account balances.
- Use anti-virus software and keep it up to date.
Some phishing emails contain software that can harm your computer
or track your activities on the Internet without your knowledge.
Anti-virus software and a firewall can protect you from inadvertently
accepting such unwanted files. Anti-virus software scans incoming
communications for troublesome files. Look for anti-virus software
that recognizes current viruses as well as older ones; that can
effectively reverse the damage; and that updates automatically.
A firewall helps make you invisible on the Internet and blocks
all communications from unauthorized sources. It’s especially
important to run a firewall if you have a broadband connection.
Finally, your operating system (like Windows or Linux) may offer
free software “patches” to close holes in the system
that hackers or phishers could exploit.
- Be cautious about opening any attachment or downloading
any files from emails you receive, regardless of who sent them.
- Report suspicious activity to the FTC. If you
get spam that is phishing for information, forward it to spam@uce.gov.
If you believe you’ve been scammed, file your complaint
at www.ftc.gov, and then visit
the FTC’s Identity Theft Web site at www.consumer.gov/idtheft
to learn how to minimize your risk of damage from ID theft. Visit
www.ftc.gov/spam to learn
other ways to avoid email scams and deal with deceptive spam.
Check Your
Credit Report for Activity
If you think your identity has been stolen, contact
the fraud departments of the three
major credit bureaus to request a copy of your credit report
and have a fraud alert placed on your credit file. You should contact
each of the credit bureaus because some credit companies only report
to one bureau.
A copy of your credit report will cost about $9.00
each. However, you are entitled to a free report if:
- Your report is inaccurate because of fraud
- You’re on welfare
- You’re unemployed and plan to look for
a job within 60 days
- You’ve been denied credit, insurance or
employment and request a report within 60 days of the denial
Each credit reporting company has different procedures
and time frames for fraud alerts. Verify their procedures and time
frames when contacting them.
| Initial Fraud Alert |
| Credit Bureau |
Period of Initial Coverage |
Can You Request an Alert
Online? |
Is a Free Credit Report Provided? |
| TransUnion |
12 Months |
No |
Yes |
| Equifax |
6 Months |
No |
Yes |
| Experian |
3 Month Fraud Alert |
Yes |
Yes, can be provided online |
|
| Renewals |
| Credit Bureau |
Period of Renewal Coverage |
Is a Free Credit Report Provided? |
Number of Renewals Allowed |
| TransUnion |
12 Months or 7 Years |
Yes |
Unlimited |
| Equifax |
6 Months or 7 Years |
Yes |
Unlimited |
| Experian |
3 Month Fraud Alert or 7 Year Victim
Statement |
Yes, provided online |
Unlimited |
|
| |
Source: Federal Trade
Commission, http://www.consumer.gov/idtheft/index.html |
The new Fair and Accurate Credit Transactions Act
goes into effect December 1, 2004. As a result of the legislation,
each person can receive one free credit report a year from the credit
bureaus. People living in the Midwest may request their free credit
report in March 2005.
Protect
Your Accounts
If you suspect that your identity has been stolen
or that you might be at risk, there are steps you can take that
will provide additional security for your existing accounts.
Password Protection
For accounts that haven’t been defrauded, contact the account
holder and request password protection on the account. Do not use
your mother’s maiden name, your pet’s name or any other
personal information. The most secure passwords contain a mix of
letters, numbers and symbols. If the institution is unable to offer
password protection for your accounts, you may want to consider
closing the account and switching to another institution.
Credit Monitoring Service
Some people opt for a credit monitoring service. For a fee, the
service monitors credit reports for activity and alerts customers
about changes. Many of the services monitor only one reporting agency;
if a creditor doesn’t use that particular agency, the activity
will be missed. If you’re considering hiring a credit monitoring
service, compare several services and carefully review the contracts.
Check the Better Business Bureau for complaints filed against the
company.
Shred Unneeded Documents
Finally, invest in a cross-cut shredder and use it to destroy pre-approved
credit offers, old records and other items that contain personal
information—even old utility bills can provide information
valuable to identity thieves. Available at office supply stores
and major retail stores for about $40, cross-cut shredders do a
better job of completely destroying information than strip shredders.
Strip shredders leave long paper bands that can be reassembled.
For more information on protecting your accounts,
visit Consumer
Reports, which offers free information on their Web site.
Children
the Newest Victims of ID Theft
Identity theft has taken an ugly twist – crooks
are stealing the identities of children. Along with pristine credit
records, thieves get plenty of time to commit their crimes and move
on. It usually isn’t until a child gets his drivers license
or fills out a college application, which can be a decade or more
after the theft, that the crime comes to light.
Identity theft is growing fast. The FTC reports
receiving more than 3,000 calls each week via its identity-theft
hotline, up from 285 in 1999. While child ID theft makes up 2 percent
of cases, law enforcement officials fear that it will grow rapidly
as criminals look for new victims.
An identity thief might be someone who works at
a health clinic or school that has records with the child’s
personal information. Sadly, it’s often a family member or
close friend with access to the victim’s Social Security number
or birth certificate.
Warning Signs
Children shouldn’t receive credit card applications or telemarketing
calls, because those lists usually come from existing credit records.
Also, parents should be wary of anyone close to the child who suddenly
comes into money. If you suspect that id theft has taken place,
request a report from one the credit bureaus to see if there has
been activity under your child’s social security number.
Protect Information
Parents can take several steps to protect their children’s
information:
- Be stingy. Does the T-ball coach really need
a SSN?
- Never carry your child’s Social Security
card with you.
- Shred anything that has your child’s SSN
on it before throwing it away.
- Always used secure mailboxes to send and receive
mail.
If identity theft has occurred, parents should file
a report with the police. To report Social Security fraud, contact
the Social Security Administration at (800) 269-0271. Parents can
also file a complaint with the Federal Trade Commission Identity
Theft Clearinghouse at 877-ID-THEFT (438-4338). The credit reporting
bureaus can be contacted at: Equifax (800) 525-6285, Experian (888)
397-3742, and Trans Union (800) 680-7289.
New
Law Offers Help Preventing Identity Theft
Consumers have a new law that protects their financial privacy and fights identity theft. The Fair and Accurate Credit Transactions Act, signed into law by President Bush in December 2003, has a number of provisions that offer early warning of identity theft and offer victims additional tools for resolving cases of identity theft. According to the Federal Trade Commission, 9.9 million people were identity theft victims in 2002, costing them $5 billion out-of-pocket to clear up their cases.
Under the new federal law, consumers will be able
to:
- Obtain one free credit report every year from each of the three national credit bureaus
- Be notified prior to a merchant reporting
a delinquent payment to the credit bureaus
- Make one call to report identity theft to all
three credit bureaus
- Restrict how sensitive information is shared
between businesses
- Get records of fraudulent charges if the consumer
is a victim of identity theft
- Provide an identifying phone number to the credit
bureaus once a fraud alert has been placed on a credit report
to verify the consumer’s identity and make sure they are
not further victimized
In addition, the law requires businesses to verify that a consumer actually incurred a debt in question before turning their case over to a collection agency. A call or letter from a bill collector is often the first indication to a consumer that his identity has been stolen. This new requirement should provide consumers early warning that a fraudulent account has been opened in their name.
This law is the first to create national safeguards against identity theft, and it pre-empts most state laws on the subject. Even with these new protections, it is still important to use common sense prevention, such as shredding documents containing sensitive personal information and keeping your Social Security number confidential. For more information on preventing or dealing with identity theft, visit the Federal Trade Commission’s Web site, Deter. Detect. Defend. Avoid ID Theft.
Identity
Theft Risk When Searching for Jobs Online
If you’re searching for a job using online
recruiting sites, beware of phony job listings posted in an effort
to steal your personal information. Identity thieves, posing as
employers, respond to resumes by leading a job seeker to believe
that they are about to be offered a position. The applicant is then
told they must first pass a “background check” requiring
personal data such as Social Security and checking account numbers.
The thieves can then open credit cards and take out loans with the
information they have obtained.
Jill Pletcher, director of Career Services at Wichita
State University, helps hundreds of WSU graduates each semester
find jobs. She suggests double-checking the validity of job listings
by visiting a company’s web site before applying through services
like Monster.com. She also recommends that applicants double-check
company contact information. “It’s always to the candidate’s
advantage to call the company to verify name spelling and addresses,”
says Pletcher. That allows you to verify that the contact person
works there and that information you’ve been given matches
the company’s.
You should also protect other information, such
as your e-mail address. “Since e-mail addresses are so readily
available through companies like Hotmail and Yahoo, create an e-mail
address expressly for the job search,” says Pletcher.
While most online job listings are legitimate, exercise
caution by following these guidelines to help prevent you from becoming
a victim of identity theft:
- Don’t include Social Security number or
date of birth on your resume.
- Don’t include your home address or phone
number on public postings of your resume.
- Don’t agree to background checks before
confirming the validity of the company you are dealing with.
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