Membership Home Page Site Index Reach Us Career Opportunities Caculators ATM Locations Branch Locations Auto Buyer's Guide Member Services


Car Buyers' Worst Mistakes
Five Tips for Buying a Used Car
Explore Your Loan Options
Taking Delivery of Your New Car
Rebate or Low Financing?
What's the Real "No-Dicker" Dealership Story?
Shopping with Credit Problems


Car Buyers' Worst Mistakes
by Remar Sutton

How much money do you think educated car buyers can save over uneducated buyers when buying the same car? Would $5,000 get your attention? Not long ago, I was involved in an undercover filming at a dealership where consumers paid that whopping difference on the same car. And the difference in the customers? One couple made the "big mistakes" outlined here; the other didn't.

While you may not save this much money, you'll save a bunch if you avoid these classic car-buying errors.

  1. Showing enthusiasm. If you act excited, the dealership sellers know they have a unique product you want. The price goes up instantly. You'll do well to keep that enthusiasm in check until you've driven home. Sneer a little if you like the car.
  2. Buying in a hurry. If you buy on your first visit to a dealership, you don't have time to compare. If you say "yes" too fast, the price doesn't fall. Take your time. Be willing to walk away. The price at most dealerships falls quickly if you move slowly.
  3. Giving deposits before the dealer approves your offer on a vehicle. Feel free to give a deposit, if you really want a vehicle. But don't give it until the boss has said "yes." Some dealerships use deposits to keep you there while they try to convince you to pay more profit. And you can't leave if they have your deposit -- money, a credit card, a driver's license, or your kids.
  4. Being switched to leasing without doing your homework. Because dealerships make a much larger profit if they lease rather than sell you the same car, even the best dealership is going to try to "switch" you. They'll try to convince you leasing is cheaper than buying. Maybe. But in most instances, it certainly isn't. If you want to lease, fine. Just don't do it on the spur of the moment.
  5. Trading in your old car without knowing its value in advance. A dealership has the right to give you the least you will take for your old car. But you have a right to get the most your car is worth at that moment. To know that value, simply clean it up, and "shop" it -- try to sell it to several used car departments. The highest amount you're offered for it is your car's real value right now. Don't accept less than that in trade.
  6. Financing automatically at the dealership. Dealerships may not be the cheapest place to finance. To find out, simply bring a copy of the filled-out dealer contract to your credit union and compare contracts. If the dealership won't give you a copy, they're probably telling you they're not really the cheapest.

Big mistakes, big bucks out the window. We like to help you preserve your money --that's what credit unions are all about. Avoid these mistakes, and put that money to work rather than throwing it away.

Editor's note: Remar Sutton's car-buying tips have been featured on "Good MorningAmerica," "Today," "20/20," "Nightline," and in magazines such as People, Newsweek, andCredit Union Magazine. He's President of the national Consumer Task Force for AutomotiveIssues. He writes this column exclusively for credit union members.

top


Five Tips for Buying a Used Car

Buying used can make smart money sense--if you follow these five easy tips:

  1. Always have a mechanic check out a used car before you buy it. Even if you're buying from your mother. Use an independent service shop or diagnostic center. Most charge about $125 for a complete check.
  2. Budget any needed repairs as part of your purchase price. So, if a seller wants $7,000 but the vehicle needs $1,000 in repairs, budget $8,000 for your vehicle. Or, better yet, negotiate the selling price down to include the cost of repairs.
  3. Forget about a used vehicle's "asking price." Smart used-vehicle buyers never negotiate down from asking price, they negotiate up from "loan value." Loan value is what most lending institutions will actually lend on a particular vehicle. A loan officer at Mid American can tell you this figure. For instance, if the seller is asking $7,000, but the loan value is $5,000, you want to negotiate up slowly from $5,000.
  4. Talk warranty after you've settled on the price. And never accept a 50/50 warranty--the dealer pays half of warranty-covered expenses. On any vehicle, fight for at least a 30-day, 100% drive train warranty. If you're also thinking about buying an extended service agreement, compare Mid American’s extended service plan—it can save up you up to 50% off a typical plan offered through dealers and other third parties.
  5. Always compare the dealer’s used-car financing rates. Most states allow dealers to charge much higher rates for financing used cars than for financing new cars. For instance, a new car might be financed at 8% while a two-year-old used car might be financed for 15% or higher. How do you find the cheapest rate? Ask the seller to give you a completely filled out copy of the finance contract, and bring it in to Mid American.

A tip: Mid American Credit Union finances used cars at new-car finance rates.

top


Explore Your Loan Options

If you're in the market for a new car, you'll find several financing options. It's nice to have choices, but they can be confusing or downright expensive. In the end, you may be better off with conventional auto financing from Mid American Credit Union.

These days, more and more dealers are offering low-rate loans or cash-back rebates. Most low rates that dealers advertise are for short-term loans. For example, one dealer offers 1.9% financing, but only on two-year loans. A new $20,000 car with a $2,000 down payment will require $18,000 financing. That translates to an astounding $765 monthly payment -- way out of reach for most buyers. Or, if you choose the dealer's rebate plan, you forego the low interest rate loan but get a $1,500 cash rebate. Adding the rebate to your down payment can make Mid American Credit Union financing very attractive, because the larger down payment reduces the amount you need to finance.

Which alternative is best? Calculate your total finance charge and monthly payment after you deduct your down payment plus the rebate--call a loan officer at Mid American to help. Then compare your results with the same figures if you take the dealer financing but finance the higher amount. Or, if you own your house, a Mid American home equity loan might look even better. The reason, of course, is that home equity loan interest payments can be 100% tax deductible (consult your tax adviser to see if you're eligible).

Whatever route you take, beware of the "hidden costs" in dealer financing options. First, the low-rate loans and rebates are almost always available only on slower-selling models. These cars may have lower resale values. Second, the low-rate loans can have prepayment penalties and can require larger down payments. Third, these financing plans usually are limited to dealer stock -- you may have to sacrifice the color, style, and/or options you want. That's important, too, because unwanted options easily can add 25% to 30% to the sticker price of your car. Finally, treat the purchase, financing, and trade-in as three separate transactions. One advantage of doing so is that you're less likely to become confused -- the dealer can't quote different prices for different financing options.

So, don't be smitten by auto dealer low rate advertising --visit or call Mid American Credit Union first to explore financing options.

top


Taking Delivery of Your New Car

The wait is over. Your new car is in. Taking delivery is an exciting and emotional event. But don't let your enthusiasm distract you from your purpose: Make sure the vehicle in front of you is the vehicle you bargained for. Before signing a receipt and paying for a new car or truck, verify that:

    1. The vehicle you receive is exactly the one you agreed to purchase and that the dealer delivers it on precisely the terms you agreed to.
    2. The vehicle is in perfect physical and mechanical condition.
    3. You completely understand how to operate every system you'll use.

When you placed your order you specified make, model, equipment, options, warranties, and so on. However, due to mistakes, availability, or other factors, you may not get exactly what you ordered. Sometimes options are missing. Sometimes the dealer or manufacturer makes substitutions. Check your new vehicle against your order, item by item. Don't accept a vehicle that's missing items or features, or on which inferior items have been substituted. You have the right to refuse or to re-negotiate a lower price. Also require that the seller specifies in writing all warranties and guarantees represented in your original deal.

Some new vehicles are damaged in manufacturing or transit. Make sure yours wasn't. Inspect every body panel, fascia, trim item, upholstery, plastic parts, carpets, and all other interior surfaces to verify that nothing's damaged or repaired. Also test-drive your vehicle for at least 15 minutes with a dealership representative to make sure everything's operating and that there are no unexpected noises, vibrations, or odors. Some new vehicles have been used by dealership employees as demonstrators or for personal use. Make sure yours wasn't. Inspect the odometer: More than 40 or 50 miles should raise questions that deserve answers. Take time to thoroughly check your vehicle before you take delivery. That way pre-delivery discrepancies won't become post-delivery headaches.

top


Rebate or Low Financing?
by Remar Sutton

Cheap interest rates! Thousands of dollars back! Manufacturers and dealers are pushing these enticing incentives again this season, and, if you're a savvy incentive shopper, you may save a bundle. But be warned: Do it wrong, and you'll throw away those savings and even pay more.

Here's what's really happening when it comes to "cash back" promotions, the most popular incentive.

Rebates: Who gets the money? Rebates sound so straightforward: Buy this car, for instance, and get $1,000 back. In virtually all cases, the advertisements you see for rebates are real: The manufacturer, not the dealer, promises to send you a check after you've negotiated and bought or leased a particular vehicle. The money, in theory, has nothing to do with the price you may have negotiated on a vehicle.

What should happen: The rebate money reduces what you're actually paying for the vehicle. Let's say you've agreed to pay $10,000 for a car. The manufacturer agrees to send a check directly to your home for $1,000 as a thank you. When the check comes, your total cost for your new wheels is $9,000.

What does happen many times: The rebate money becomes extra profit for the dealer. The dealer convinces you to have the $1,000 rebate check sent directly to the dealership. They offer to give you "credit" for the money on the spot. But they don't really give you credit. For instance, you agree to pay $10,000; they agree to give you "credit" for the $1,000 rebate. You should owe them $9,000, but they draw up paperwork showing you still owe them $10,000. You just lost $1,000. And you generally won't see this trick occur because the sleight-of-hand is hidden in paperwork.

How to prevent theft of your rebate money: Don't make that gift from the manufacturer a part of your negotiations with the dealership. Negotiate your price on the new vehicle as if there is no rebate. And then have the rebate check sent directly to you at home. Never allow the dealership to "apply" it to the amount you owe them.

Will this work? It will work every time! And, believe me, you can be sure that $1,000 savings is real when you receive it in the mail.

Editor's note: Remar Sutton's car-buying tips have been featured on "Good Morning America," "Today," "20/20," "Nightline," and in magazines such as People, Newsweek, and Credit Union Magazine. He's president of the national Consumer Task Force for Automotive Issues. He writes this column exclusively for credit union members.

top


What's the Real "No-Dicker" Dealership Story?
by Remar Sutton

Like most folks, you probably think dickering over price at a car dealership is as much fun as a barefoot hike on a bed of rusty nails. That's why many dealerships--new and used--are promoting no-dicker policies these days. Generally, all the major no-dicker operations promise three things:

  • One-price policy on all vehicles--if the window sticker says $10,000, that's really the price.
  • Money-back policy for some time period--from a day to a month.
  • No-pressure sales environment.

Their systems aren't perfect, though. Money-back guarantees normally don't give you back fees and other charges, and many also charge you for use of the car. No-dicker places aren't free of pressure and salesmanship when it comes to trying to sell you financing, insurance, and service agreements, either. Even the best places will try to maximize profit on these items and aggressively try to sell you a high-interest rate loan and an unneeded warranty, if you let them. These places also can give you less for your trade-in than it may be worth, if you don't proceed carefully.

How to shop no-dicker dealerships effectively?:

  1. Remember that no-dicker doesn't mean "no-profit." The job of even the best of these chains is to maximize profit on each and every customer. Keep your guard up, and never buy on the first visit.
  2. If you plan to trade your old car, drive it to several used-car operations and see what they will pay to buy it outright. Don't take less at the no-dicker place than the highest offer from your shopping expedition.
  3. Know what you can afford to spend before you shop. The people at your credit union can help you budget--or just use common sense: Can you afford to pay more than you're paying now? Or do you want to pay less?
  4. You never want to buy a car with the thought of returning it. But if you should need to return it, know in advance what that return will cost you.
  5. Always compare any dealership's financing with your credit union's financing--even if the no-dicker financing looks cheaper. Insist that the dealership give you a filled-out finance contract, take that contract to your credit union, and then decide which has the best financing.
  6. Remember that the people at your credit union aren't selling cars, so their answers about the car-buying process are designed to protect your pocketbook, not to drain it.

Editor's note: Remar Sutton's car-buying tips have been featured on "Good Morning America," "Today,""20/20," "Nightline," and in magazines such as People, Newsweek, and Credit Union Magazine. He's president of the national Consumer Task Force for Automotive Issues. He writes this column exclusively for credit union members.

top


Shopping with Credit Problems
By Remar Sutton

Ever been a little late on a payment? Or had a spell when your payments were really late? It’s happened to most of us, and you’ve probably worried about how payment tardiness affects your credit rating.

That’s why you may notice a popular advertising campaign at new- and used-car dealerships: No Credit? Slow Credit? Bad Credit? No Problem! Come see us, the Credit Fixers! But don’t jump in your old buggy and head to the dealership just yet. If you really care about your pocketbook and your credit standing, read on.

Why would dealers want to draw customers with bad credit? Because the dealership usually makes a lot more money on them. People worried about getting financing generally don’t argue about the price of the car or the price of financing. The result: big, fat profits--at times, thousands of dollars more profit on a person with marginal credit than a person with A-1 credit. Many dealerships even have special hardball sales tactics for these customers. "Make your money on the poor folks," one sales manager said in a sales meeting. "That’s why they’re poor."

How do you avoid becoming a victim? Follow these steps:

  1. Know your credit standing before you go to the dealership. The easiest way is to apply for a loan at your credit union, and tell the loan officer what you re doing: I’m thinking about a car, but want to know if I’ll be approved. If the credit union says "yes," you’re home free. If the credit union puts a condition on your approval--a larger down payment, for example—or turns you down, ask why, exactly. Ask what would get you an approval. Then do it, even if it means postponing your car purchase until you have a handle on finances.
  2. When you shop dealerships, don’t discuss credit at all. Shop for the car as if you’re paying cash, and never be rushed. Your credit union probably has good tips on shopping right.
  3. Agree on a price before talking financing. If you need to finance at the dealership, never finance on the spot. Shop financing at two dealerships, at least. Always go back to your credit union for a financing comparison. Your credit union may give you a dramatically lower rate than the bad credit lenders if you simply pay down some extra cash. Don’t be bullied. If a dealer begins to push you around, get out of there. And tell your friends about your experience.

Don’t let past credit problems make your credit even worse. Take your time, talk to the people at your credit union, and make decisions calmly. You’ll get a better price and a better credit rating, too.

top


Equal Housing Lender

Federally Insured by NCUA
Home Page
Mid American Credit Union - 8404 West Kellogg Drive, Wichita, Kansas 67209 - (316) 722-3921 * Fax (316) 722-0920 - macu@midamerican.coop